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Terms and Conditions

1. Agreement to Terms
By accessing and using the website http://wascleaningdubai.com/  (“the Site”) and booking our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

2. Services
Was Cleaning Dubai provides residential and commercial cleaning services in Dubai, UAE. Descriptions of our services are provided on the Site and are subject to change without notice.

3. Booking and Payment

  • Booking: You can book our services through the Site, phone, or email. A booking is only confirmed once you receive a confirmation from us.

  • Quotes: The prices quoted are estimates based on the information provided. The final price may be adjusted if the actual condition or size of the property differs significantly from the description.

  • Payment: Payment terms will be as agreed during booking (e.g., full payment in advance, or upon completion of service). We accept payment via methods specified on our Site.

  • Cancellation & Rescheduling: Please refer to our cancellation policy on the Site or as communicated during booking. Cancellations with less than [e.g., 24 hours] notice may incur a fee.

4. Customer Responsibilities
To ensure a safe and efficient cleaning service, you agree to:

  • Provide a safe working environment for our staff, free from hazards.

  • Secure or remove any fragile, valuable, or dangerous items before our team arrives.

  • Provide clear access to all areas that require cleaning.

  • Inform us of any specific requirements or areas of concern (e.g., delicate surfaces, pets).

5. Limitation of Liability

  • While our staff is trained and trustworthy, Was Cleaning Dubai is not liable for damages or losses resulting from pre-existing damage to property, or items not disclosed as fragile or valuable.

  • We carry insurance for our operations; however, our liability for any claim shall be limited to the value of the service provided.

  • We are not liable for any issues arising from the customer’s failure to fulfill their responsibilities as outlined in Section 4.

6. Satisfaction Guarantee
If you are not satisfied with the service, please notify us within [e.g., 24 hours] of service completion. We will return to re-clean the area of concern at no extra cost.

7. Intellectual Property
All content on this Site, including text, graphics, logos, and images, is the property of Was Cleaning Dubai and is protected by copyright and intellectual property laws.

8. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates and the Emirate of Dubai. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai.

9. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the Site. Your continued use of our services after any change constitutes your acceptance of the new Terms.

10. Contact Information
For any questions about these Terms, please contact us: