1. Introduction
Welcome to Was Cleaning Dubai (“we,” “our,” “us”). We are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website http://wascleaningdubai.com/ or use our cleaning services.
By using our website and services, you consent to the data practices described in this policy.
2. Information We Collect
We may collect the following types of information:
Personal Identification Information: Name, email address, phone number, residential or commercial address.
Service Details: Information about the service you request, such as the type of cleaning, frequency, specific instructions, and access details to your property.
Payment Information: We collect payment details through our secure payment gateway. We do not store your full credit card details on our servers.
Technical Data: IP address, browser type, operating system, referring URLs, pages visited on our site, and the dates/times of your visits.
3. How We Use Your Information
We use the information we collect for the following purposes:
To provide, schedule, and manage the cleaning services you book.
To process your transactions and send you invoices.
To communicate with you regarding your bookings, service updates, and promotional offers (you can opt-out at any time).
To improve our website, services, and customer experience.
To comply with applicable laws and regulations in the United Arab Emirates.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information with:
Trusted Employees and Cleaners: Necessary information (like your address and service instructions) is shared with our vetted cleaning staff to perform the service.
Service Providers: Third-party vendors who assist us in operating our website, processing payments, or managing our business, all of whom are bound by confidentiality agreements.
Legal Obligations: Where required by law, or to protect our rights, property, or safety, or that of others.
5. Data Security
We implement a variety of security measures, including secure servers and encrypted data transmission, to maintain the safety of your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.
6. Your Rights
You have the right to:
Access the personal information we hold about you.
Request correction of any inaccurate or incomplete data.
Request deletion of your personal data, subject to legal obligations.
Object to or restrict the processing of your data.
Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us at [Your Email Address].
7. Cookies
Our website may use “cookies” to enhance your experience. You can choose to set your browser to refuse cookies or to alert you when cookies are being sent.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
